UAT group / CSO / 16-5-09 / scmp

ULTRA ACTIVE TECHNOLOGY LTD

UAT Group is a leader in first-class Audiovisual and Video Conferencing equipment and solutions. We offer a competitive package to the right candidate. CUSTOMER SERVICE OFFICER Handle and follow up customer enquiries and service requests Process customer complaints in an accurate and timely manner Answer service call and schedule engineers Contact clients to renew maintenance service Contact clients for promotion events Prepare ad hoc projects and analysis reports Customer-oriented mindset, positive service attitude University graduates 2 years experience in hotline/customer service Good telephone manner Good spoken English and Putonghua Interested applicants please mail qualifications, employment history, present and expected salary to Ultra Active Technology Ltd., Rm. 1405-7, Office Tower, Convention Plaza, 1 Harbour Road, Wanchai, H.K. Or e-mail to Elisa Yue / elisa@ultraactive.com Personal data collected shall only be used for recruitment purpose only

YWCA / CSO / 15-5-09 / jobsdb

Emp. Ref. No: ESMD0502J JobsDB Ref.: JDB210441794 Hong Kong Young Women's Christian Association

Company Description The Hong Kong Young Women's Christian Association (HKYWCA) is one of the largest non-government organization in Hong Kong, founded in 1920. It carries the mission to advancing the spiritual, mental, physical and social well being of the whole person. Services include education, youth integrated services, women's affairs, elderly caring and guesthouses, supported by nearly 70 services centers and over 1000 professional staff. We are inviting qualified candidates to apply for the following position: Customer Services Officer - English Speaking Members Department (5 days work week) Post Date: 15 May 09 Responsibilities Answer the general queries via telephone, email and walk-ins Greet the members and potential members and promote the membership to the members Act as the 'face' of the department for members and provide excellent customer service Be a main liaison point between members and the department and ensure members' comments, queries, suggestions are passed on to the appropriate persons Process the cancellations and transfers of classes Handle cash and cheque payments accurately to ensure these tally with the applications that have been processed Liaise with Programme Officer to organise add-on classes if a particular class becomes full Requirements Higher Diploma or above 5-year working experience in activity coordination preferred Good understanding of Western cultures or native English speaker with holding valid Work Visa in Hong Kong Strong communication and interpersonal skills with excellent command of English, both written and verbal Good knowledge of MS Office (including Word, Excel, Access, Powerpoint, Outlook) Able to work both as part of a team and independently Meticulous, systematic and organized May also be required to work outside office hours occasionally to cover for evening classes Interested parties please send full resume with present and expected salary to: English Speaking Members Department, Hong Kong Young Women's Christian Association, Room 302, 1 Macdonnell Road, Hong Kong or email to: annamun@ywca.org.hk (please quote the appropriate Ref. No. in the "subject" field of the email and on the envelope).

Kolb (HK) Ltd / CS Supervisor / 15-5-09 / jobsdb

Kolb (HK) Ltd

Company Description
Kolb (Hong Kong) Ltd is a Swiss company in Hong Kong. We are leading in design, manufacture, supply and install of bakery & kitchen equipments. Our service networks cover Hong Kong, China, Macau and Asia Pacific regions. We have sales offices and service centers in Hong Kong, Beijing, Shanghai, Dongguan and Huizhou. We are dedicated to provide technical assistance and spare parts for equipment we supply. That is Kolb's difference. We are your partner from start to finish - design, supply, installation, commissioning, training, servicing and support.In addition to equipments, we supply high quality food consumable such as coffee, bread & cake mixes and fruit filling to bakeries shop, hotel, restaurants and food factories.We are expanding our operation in Hong Kong and we are looking for candidates in the following positions:

Customer Service Supervisor/ Coordinator (Immediate Available)
Post Date: 15 May 09

Duties:-
Receive service calls from customer
Coordinate between sales and service manager for repair order
Schedule preventive maintenance
Direct contact with factories overseas
Report technical issues and handle claims with factoriesRequirements:-
Completed Form 7 or above; VTC graduates with engineering knowledge/experiences an advantage
Customer-oriented, pleasant and with initiative and excellent people skill
Fluent in Cantonese, and very good command of English in written and spoken (A MUST),
Able to speak fluent Mandarin an advantage.
3-4 years experiences in dealing with customers, prepare quote and purchase order(Less experienced, e.g. 1-2 years, or Fresh Graduate will be considered as customer service coordinator)
Hand-on experience with ACCPAC system an advantage
Very organize and good negotiation skill; eager to learn
Able to work under pressure

We Offer:-
Competitive package
Medical insurance coverage
Group life

Interested parties, please send full resume and expected salary to: Kolb (HK) Ltd, Unit 201, Block B, Hoi Luen Industrial Centre, 55 Hoi Yuen Road, Kwun Tong, Kowloon. Attn: HR Manager or email to gtsang@kolb-hk.comTo explore more Kolb, please visit us at www.kolb-hk.com

cityline / op. specialist / 16-5-09 / jobsdb

CityLine (www.cityline.com) is an IT solution provider specialized in ticketing application. We have been providing ticketing solutions for cinemas and event organizers in Hong Kong for years. If you think you are cautious, careful, smart and willing to help customers, come to join our big family with our FAST EXPANSION! ENJOY YOUR WORK! ENJOY YOUR LIFE!

Operation Specialist (Customer Service Supervisor)
Post Date: 16 May 09

Job Specification:
- Supervise a team of CS and ticketing admin. staff in a medium size call centre in HK;
- Review the flow in handling complaints and operation flow;
- Supports daily operation and be responsible for day-to-day communication with customers and internal parties;
- Prepares & consolidate regular reports to the management.

Job Requirements:
- Diploma or above;
- At least 5 years experience in customer services field with 3 years supervisory experience in call centre operation;
- Good telephone manner, interpersonal, communication skills;
- Customer-oriented, detail-minded and pleasant personality;
- Cautious and careful is a MUST;
- Strong interpersonal and leadership qualities in spoken and written Chinese and English is a MUST.

Remuneration: - Attractive salary + competitive bonus & generous benefits Working Hours: - 44 hours per week (Shift required) We offer attractive remuneration based on experience and potential, and there is an opportunity to grow with a growing company. Please apply with full resume, contact details and expected salary to Cityline (HK) Ltd., 15/F, Asian House, 1 Hennessy Road, Wanchai, Hong Kong or email to clhr@cityline.com.hk for interviews.

newspaperdirect / 15-5-09 / jobsdb

NewspaperDirect is licensed to distribute over 1000 newspapers from 80 countries around the globe. Our list of publications is growing monthly, as publishers take advantage of the extensive NewspaperDirect network to increase circulation, access new revenue streams and better serve their out-of-market readers. Our customers are high-net-worth foreigners and top companies in the hospitality and corporate sector. The exclusive distributor of NewspaperDirect in Hong Kong / Macau is looking for business-minded, client-focused candidates with excellent communication skills and ambition to fill the following position:

Client Service / Business Development Executive
Post Date: 15 May 09

Responsibilities:
- Formulate and implement marketing strategy to drive subscription sales in Hong Kong and Macau.
- Build long term solutions and relationships with key clients in various sectors: hotels, airlines, private clubs, retail outlets, corporations, embassies etc.
- Provide customer service after sales to maximize the value of each client relationship.
- Manage the business day-to-day including operational and administrative responsibilities.

Job Requirements:
- Degree or above in related discipline
- At least 1 year customer service or sales experience
- Able to work independently with excellent interpersonal and communications skills
- Fluent in both written and spoken English and Chinese
- Good knowledge of print media is a plus

Interested parties, please send your resume with present and expected salary to newsrecruit@yahoo.com.hk
All information received will be kept in strict confidence and only for employment-related purpose.

HK Jockey Club / Biz Dev O / 18-5-09 / jobsdb

Business Development Officer (Special Projects)
Emp. Ref. No: DBDO(SP) / JobsDB Ref.: JDB210633994

Our Business Development Department (Special Projects) focuses on the provision of consultancy services to overseas business partners which include the assessment of market potential, recommendation of sporting events/games and development of marketing strategy. In addition, the team manages the implementation of sports betting operations for identified business partners covering the set up of trading and operations capability, design of selling channels and launch of marketing campaigns. We are now looking for high calibre and committed individuals to join the team.

1. You will assist in business development projects
   conduct business analysis related to sports betting with good understanding of the betting business operations
   assist in customer service channel planning and implementation
   work with various departments and divisions on implementation of business development initiatives
   
2. You should have tertiary education with a minimum of five years' experience have experience in customer service and retail call centre environment an advantage
   
3. have strong business acumen and project management skills
   
4. have good communication and interpersonal skills in written and spoken English and Chinese (both Cantonese and Mandarin)
   
5. be creative, self-motivated and able to handle multiple tasks independently and meet tight deadlines

The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

How to Apply:Please send your resume, complete with expected salary and job reference to:
Email:
recruit@hkjc.org.hk
Fax:
2576-1987
Mail:
Human Resources Department, The Hong Kong Jockey
Club, 1 Sports Road, Happy Valley, Hong Kong

wisekids holdings co ltd / CSO / 11-5-09 / jobsdb

Wisekids Holdings Company Limited

Company Description

Our Company is now in Tseung Kwan O, HK and looking for the following candidates:

Customer Service Officer
Post Date: 11 May 09

Requirements:

1. at least 3 years experience in servicing customer's enquires, appointments and sales transactions
2. excellent in spoken / written English & Cantonese, Mandarin speaking is a plus
3. energetic, joyful and outspoken personality work efficiently and organised
4. working in the weekends is required

Interested parties, please send your full resume with expected salary via e-mail to recruit@jwtkidsgym.com.hk Information provided will be treated in strict confidence and only be used for recruitment purpose.

Dramatic English / CSE 12-5-09 / jobsdb

Dramatic English

Company Description

The famous director Mr. Alfred Cheung Kin Ting (張堅庭導演) founded the Dramatic English (DE) Education Centre in 2006. Taught by Native English Drama Teachers, students learn to use English, communication skills, interpersonal skills, and build up self confidence by participating in musical and drama training through to performing in theatres. Studens from the age of 6 to adults can learn and enjoy English, Drama and Musical theatre wth us.Through establishing partnerships with different people, there will soon be DE Education Centres in Causeway Bay and Shatin besides the first centre which is now located in Jordan, Kowloon.

Customer Service Executives
Post Date: 12 May 09

DE Education Centre is now looking for a few high calibre candidates to fill the Customer Service Executive posts of our Jordan Centre. The right candidates should meet the following criteria:

1. Candidates should be post-secondary educated.
2. should be fluent in speaking both English and Cantonese.
3. should possess excellent people skills, able to provide the best customer services to parents and adult students.
4. should be a good team player, systematic and attend to details. Marketing experience preferred.
5. Candidates who have experience working in education centres have definite advantage.

We offer 5 days week.We offer the right candidates with good remuneration packages, medical insurance and generous commissions and bonuses. Please state salary expected. Please email resume to yick.luke@gmail.com attention Mr. Yick.All information received will be kept in strict confidence and only for employment-related purpose.