Handle and follow up customer enquiries and service requests Process customer complaints in an accurate and timely manner Answer service call and schedule engineers Contact clients to renew maintenance service Contact clients for promotion events Prepare ad hoc projects and analysis reports Customer-oriented mindset, positive service attitude University graduates 2 years experience in hotline/customer service Good telephone manner Good spoken English and Putonghua Interested applicants please mail qualifications, employment history, present and expected salary to Ultra Active Technology Ltd., Rm. 1405-7, Office Tower, Convention Plaza, 1 Harbour Road, Wanchai, H.K. Or e-mail to Elisa Yue / elisa@ultraactive.com Personal data collected shall only be used for recruitment purpose only |
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